Question 1

How do I create and sign a document?

Accepted Answer

Go to "Sign Documents" from the home page, upload a PDF or Word file, place signature fields on it, draw or type your signature, then download the signed document. No account is required for quick signing.

Question 2

Is there a free plan?

Accepted Answer

Yes — our Free plan includes 500 MB of storage, 3 signature documents per month, basic templates, and email support. You can use it forever at no cost.

Question 3

Are electronic signatures legally binding?

Accepted Answer

Yes. Documents signed through Signhoot comply with ESIGN, UETA, and eIDAS regulations. Every signature includes a timestamped audit trail for legal verification.

Question 4

How is my data protected?

Accepted Answer

All documents and signatures are encrypted with AES-256 via the Web Crypto API. Signed PDFs are stored in Cloudflare R2 with envelope encryption backed by AWS KMS. We never access your unencrypted data.

Question 5

How do I delete my account?

Accepted Answer

Navigate to Dashboard → Settings → "Delete Account." This permanently removes all your data including documents, signatures, and profile information. If you have an active Apple subscription, cancel it in your Apple ID settings before deleting.

Question 6

How do I manage my subscription?

Accepted Answer

If you subscribed through the App Store, manage billing and cancellations in Settings → Apple ID → Subscriptions on your device. For web-based Stripe subscriptions, visit Dashboard → Billing.

Question 7

What file formats are supported?

Accepted Answer

You can upload PDF, Word (.doc, .docx), JPEG, and PNG files up to 10 MB. Documents are processed and signed as PDF.

Question 8

Can I send documents for others to sign?

Accepted Answer

Yes — from the Document Editor, add recipients and send signing requests via email. Recipients can sign from any device without creating an account.

Question 9

What is the bank statement converter?

Accepted Answer

Upload a PDF bank statement and our AI converts it to structured CSV/Excel data with automatic currency detection, exchange rate lookup, and categorization.

Question 10

How do I contact support?

Accepted Answer

Email us at support@signhoot.com or use the contact form on this page. Logged-in users can also use the live chat from the Dashboard → Support tab.

We're here to help.Answers, fast.

Email Us

Live Chat

Contact Form

Frequently Asked Questions